Important Points to Remember about Mandala Buses
Known as the favorite PO of commuters from Kertosono, Jombang, and Mojokerto to Surabaya, Mandala Buses are quite popular in East Java, especially since they officially joined PO Handoyo from Magelang. Both of them are currently in the same transportation company, namely PT. Indo Transport Abdimas.
- Since joining Handoyo, Mandala has not only served routes for commuters from several small cities in East Java but also provided AKAP (intercity and inter-province) fleets to various cities in Java Island. The head office for this fleet is in Surabaya.
- Apart from the city of Surabaya, this bus operator also serves small cities in East Java, such as Mojokerto, Kertosono, and Jombang.
- The most crowded Mandala bus routes are Surabaya-Bandung and Surabaya-Tasikmalaya or vice versa.
- For the AKAP fleet, Mandala uses a high deck bus with a non-Economy type 2-2 AC seat configuration. Meanwhile, for commuters, the fleet used was Legacy Sky from the Laksana Carroserie.
- Each type of Mandala bus for AKAP is equipped with adequate facilities in the form of reclining seats, central entertainment, drinks, and a USB port for charging. Meanwhile, the passenger buses are equipped with air conditioning and comfortable seats because most trips only take a maximum of 1-2 hours.
- This bus operator serves bus ticket bookings offline through agents and terminals, or online through applications such as redBus.
- The Mandala schedule starts at 9:00 a.m. and the last bus departs around 1:00 p.m. Each route certainly has a different first and last departure schedule. We can also find information about Mandala schedules from the redBus application.
- For routes within the province, the scheduled Mandala departure is after dawn from Mojokerto, Kertosono, or Jombang and will arrive around 07.00 in Surabaya.
- During a pandemic like this time, PO Mandala and redBus implemented a Safety + policy. This policy requires staff, chauffeurs, and passengers to maintain 3M health protocols at all times. Not only that, Mandala is also committed to always sterilizing each fleet before and after the trip.
- Based on the services and facilities provided, Mandala deserves a rating of 4.5 out of 5.
Mandala Bus Ticket Booking
Mandala is one of the popular bus service providers serving in the travel industry. The bus company provides punctual and effective services. Mandala is recognized for creating travel convenience for many commuters. All types of buses offered by Mandala help in connecting cities. This bus service provider assures passenger safety and comfort.
Cancel Your Mandala Bus Ticket and Get a Refund With Refund Guarantee
redBus offers another avenue of flexibility when it comes to booking a Mandala bus ticket in Indonesia. With Refund Guarantee, customers can now cancel their Mandala bus ticket and get a refund. A customer has to make sure that the Refund Guarantee add-on has been selected when they book their Mandala bus ticket through the redBus platform. Customers would have to pay a small premium when they select the Refund Guarantee add-on. Once done, the customer can avail a reasonable refund of up to 75% on their bus tickets if they do decide to cancel the ticket before their bus journey begins. Refund Guarantee offers flexibility and eliminates any inconvenience that could arise if the customer needs to cancel their Mandala bus ticket due to any unforeseen circumstances.
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FAQs
How can I book a Mandala bus ticket?
You can visit the Mandala ticket counter located at the bus terminal nearest to you. An even simpler booking solution has been provided by redBus, Indonesia. The user-friendly website offers a simpler way to book your bus tickets online.
How much does a bus ticket on a Mandala bus cost?
Ticket fares will vary depending on the pick-up and drop off points. You can visit redbus.id/en to help you stay updated on bus fares, availability, and much more. The payment platform on the redBus website ensures that every transaction made on the site is protected.
Do I need to print my bus ticket to board the bus?
There are two main scenarios that you might fall into when you have to board a bus. Now, if your boarding point is at any terminal in Indonesia, passengers will have to take a print out of the bus ticket that has been sent to the email in a PDF format. The second scenario is when your boarding point is a bus stop and not a terminal. In this case, you will receive an M-ticket that you will have to produce before boarding your bus. If the operator does not provide an M-Ticket, you will have to take a printout of the ticket (PDF) that has been sent to the registered email ID that you have used to book the bus ticket on the redBus website. Some operators might levy a charge if these conditions are not followed.
Should I book my bus ticket at the counter or on the redBus platform?
That depends on what works best for you. You could book a ticket at the counter but you might be too late to book a comfortable window seat or risk being too late to book any seat at all. A lot of people are recognizing the benefits of booking a bus ticket on an online platform like redBus. It’s easy, convenient, and leaves you having all your questions answered by just browsing the website. The website provides live updates on a number of different avenues such as bus timings, fares, available seats, pick-up and drop-off points, discounts and offers, and much more.