Friends Travel Bus Reviews

View each and every review and rating on a particular bus operator in Indonesia that our trusted and satisfied customers have provided on the redBus platform. Each and every review, whether a positive or negative one, is kept on the redBus platform to help a customer make an informed decision when choosing their bus operator. A customer can view the feedback given by a traveler on any particular bus operator. All they would have to do is click the “Ratings & Reviews” button on the Friends Travel’s tab and view what travelers have to say about the operator. The “Ratings & Reviews” tab also displays what travelers have liked about Friends Travel such as the amenities provided, driving etiquette, rest stops, etc. Search for Friends Travel reviews before booking a bus ticket online.

redBus follows the motto of always finding ways to improve every customers' travel experience with Friends Travel. And though redBus has nearly perfected this model, there is always room for improvement. This is why a customer’s voice matters. The “Ratings & Reviews” tab on the redBus website offers an insight into a passenger’s journey with Friends Travel.

A customer can give a review once they have completed their bus journey. An email or push notification would be sent to the customer after their journey where the customer can rate their experience with Friends Travel. This information would not only help the operator and redBus improve their service but would also help potential travelers make an informed decision when booking their bus tickets online.